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08/02/18
AIRPORT DUTY MANAGER
Company: San Francisco International Airport (SFO) (1056334) Package(s): 1. 30-Day Job Posting 2. Next two issues of Airport Report Today – INCLUDED Posted: 08/02/2018 Closing: 09/01/2018 Title: Airport Duty Manager Job ID: 11331084 URL: http://careercenter.aaae.org/jobs/11331084 Job Description: SFO is recruiting for an Airport Duty Manager to serve as a representative of the Airport Director. This position oversees all airport activities and, as directed, is responsible for the coordination of all airport divisions/sections. In the absence of a more senior management level, the incumbent assumes responsibility for the function, operations and physical maintenance of the entire Airport complex and represents Airport management during emergencies 24 hours per day. Desired candidate has two years of supervisory experience in planning, directing and/or managing of airport facilities and/or aviation operations; excellent oral and written communication skills; ability to conduct press interviews; experience with heavy coordination of airport/airline operations with the responsibility for the overall management of the operation at a particular airport/station; experience in responding to and coordinating airport emergencies and incidents of all types; completion of ICS classes (100, 200, 300, 400, 700, and 800) and is AAE certified. Job Requirements: Apply immediately as this announcement may close at any time. About SFOSFO is a world-class, award-winning airport that served more than 55 million guests in 2017. SFO offers non-stop flights to 45 international cities on 45 international carriers. The Bay Area's largest airport also connects non-stop with 83 U.S. cities on 13 domestic airlines. In fiscal year 16/17, the Airport, an enterprise department of the City & County of San Francisco, accounted for $8.4 billion in business activity and supported over 42,800 direct jobs. SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest capital project in the Airport’s $7.3 billion Ascent Program. For more information, visit www.flysfo.com. View a video about careers at SFO. ADDITIONAL RESPONSIBILITIES · Coordinates and manages all operational activities of airport staff to ensure the safety and security of passengers, tenants, and employees; direct influence over the performance of all airport operational staff including terminals, security, airfield, baggage, parking facilities, remote property, and landside operations on a shift by shift basis.· Identifies potential problems and initiates corrective actions to minimize impact to the traveling public; coordinates resolution of issues with senior management, tenants, government officials, and other airport users; determines work priorities and deadlines; delegates to appropriate airport personnel to accomplish objectives.· Conducts a daily briefing with senior staff and shift briefings with all department management to provide critical information to all areas.· Coordinates scheduling, scope of work and safety issues with stakeholders on all construction and maintenance projects to insure minimal operational disruption; monitors all construction activity occurring in “active” terminals to address safety and customer satisfaction concerns.· Responds and manages the airport facility including the Emergency Operations Center during emergencies; coordinates support activities for routine and non-routine situations requiring the cooperation of federal, state, and local agencies.· Conducts safety spot checks of all Airport facilities; responds, assesses, and fixes security issues to prevent violations and fines as related to Code of Federal Regulations (CFR) 1540-1542.· Represents the Airport Director and Senior Staff during emergencies; serves as the Senior Leader on duty and the Airport media spokesperson during off hours.· Manages special events including film shoots, VIP, Government Affairs escorts by notifying all stakeholders, providing consulate assistance, and coordinating activities.· Monitors and approves the use of common-use equipment including gates, checkpoint equipment, ticket counters, jet bridges, baggage handling systems, and baggage carousels to ensure critical equipment is available during irregular operations or emergencies.· Manages access to Special System Rooms (SSR) and sensitive support areas to prevent any unauthorized access; verifies tenant, maintenance, and construction crew credentials, tools, liquids, and materials to ensure compliance with security regulations.· Manages tarmac delay program to ensure compliance with Federal guidelines by interacting with Federal Aviation Administration (FAA) and airlines to provide alternate gates and/or bus operations; monitors ground transportation traffic flow to ensure sufficient resources for customers and help enforce provider compliance; and monitors AirTrain and BART services to ensure service levels and resolution of outages.· Coordinates daily with SFPD, Security Operations Center (SOC), security vendor, and TSA to ensure security procedural compliance and manage security events.· Directs the use of tenant communication tools including updates to Passur and Everbridge to provide routine and emergency information to airlines and other stakeholders.· Advises Communications staff during Airport critical events including content of each incident communication.· Monitors the efficiency of security checkpoint lines (line wait compliance), passenger screening equipment, queuing systems, and checked baggage equipment to support the airport’s goals and customer service expectations.· Coordinates with TSA and Law Enforcement to determine threat during security breaches and manages events including evacuation, facility searches, and re-screening.· Assists SFPD-AB with managing the transient program by actively monitoring facilities, admonishing individuals, signing citizen arrest forms, updating the Airport’s data file, and appearing in Court.· Responds to complaints from staff, airlines, tenant, concessions, and the general public to resolve concerns and support the Airport’s mission.· Monitors the issuance of Notice to Airmen (NOTAMS) to reflect changing airfield conditions and/or hazards to air traffic. For an inside look at this position in action, check out Inside SFO Episode #24 - Airport Duty Managers QUALIFYING EXPERIENCE AND EDUCATION· Baccalaureate degree from an accredited college or university; AND• Five (5) years of professional experience in airport facilities or aviation operations at a medium to large commercial airport including two (2) years of supervisory experience in planning, directing and/or managing of airport facilities and/or aviation operations AND• Possession of a valid Class C California driver’s license (The required driver’s license must be obtained prior to appointment. Employees are required to maintain a satisfactory driving record) WORKING CONDITIONSThis position requires rotating shifts – encompasses 24 hours 7 days a week shift coverage including weekends and holidays. Position requires prolonged standing and walking, and occasional squatting, kneeling and climbing. Working conditions may necessitate working at sites with noise greater 90 decibels; may include heights, streets and roadways. SUBSTITUTIONEducation Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to the maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year. For more information and to apply, please visit: 0923 Manager II: Airport Duty Manager An Equal Opportunity Employer
Web: http://careercenter.aaae.org/jobs/11331084

08/02/18
SIGNAGE AND WAYFINDING MANAGER
SFO seeks an experienced individual to join our Terminal Systems, Signage and Wayfinding team. This position manages the signage and wayfinding program, visual communication strategies at SFO, including static and digital messaging. Projects include working with tenants, design consultants, airline representatives, and management. Some duties include collaborating across divisions, preparing reports, budget development, managing signage contracts. Desired candidate has excellent written and verbal communication skills; experience working as a liaison to clients, vendors, consultants, and/or internal project teams; previous aviation operations experience; ability to multitask while remaining efficient, poised, and organized; proficiency in design software including Adobe Creative Suite, CAD, Revit, and SketchUp; proficiency in reading construction plans and specifications; excellent presentation and interpersonal skills to engage effectively with all levels of the organization; excellent decision-making skills and a proven ability to take ownership of programs/projects; and, ability to demonstrate results-focused and solution-driven approach with proven problem solving skills. Job Requirements: Apply immediately as this announcement may close at any time. About SFOSFO is a world-class, award-winning airport that served more than 55 million guests in 2017. SFO offers non-stop flights to 45 international cities on 45 international carriers. The Bay Area's largest airport also connects non-stop with 83 U.S. cities on 13 domestic airlines. In fiscal year 16/17, the Airport, an enterprise department of the City & County of San Francisco, accounted for $8.4 billion in business activity and supported over 42,800 direct jobs. SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest capital project in the Airport’s $7.3 billion Ascent Program. For more information, visit www.flysfo.com. View a video about careers at SFO. Position Description Under administrative direction of the Terminal Systems, Signage, and Wayfinding Senior Manager, the Signage and Wayfinding Manager is responsible for the visual communication strategies through the airport which includes static and digital messaging signage and wayfinding. This Signage and Wayfinding Manager will lead, coordinate, and implement the SFO Wayfinding Guidance System, as well as work with the Wayfinding Program Manager in directing and coordinating all airport signage projects with airport tenants, design consultants, airline representatives, and airport management. This position will manage the Airport signage standards program in regards to customer wayfinding and placement of signage, which is vital to excellent customer service. The essential functions of this position include: Manages the signage and wayfinding program encompassing the visual communication strategies through the airport which includes static and digital messaging, signage and wayfinding; coordinates and maintains current terminal signage and airport maps with divisions, airlines, contractors, and government agencies including all operational changes (i.e. Airline moves, additions, deletions); analyzes wayfinding issues to identify deficiencies, develop solutions, and recommend changes. Works collaboratively across divisions to develop, monitor, and maintain airport signage standards and graphics programs to ensure all signage and informational displays are current, consistent and comply with established standards; serves as the Wayfinding System interface, managing and directing large multi-stakeholder teams; works collaboratively across divisions to develop and maintain airport signage standards to ensure a consistent and well-managed wayfinding program for the traveling public including post security maps in all terminals. In conjunction with the Wayfinding Program Manager, manages signage contracts for airport related signage projects by monitoring progress of projects, ensuring timely completion, and preparing necessary reports; coordinates with other airport departments, consultants or contractors to ensure timely and appropriate design, production and installation of airport signs. Responds to any signage-related complaints via letter, phone or comment cards and providing appropriate response and corrective action as required. Reviews signage requests for appropriateness and compliance with established standards; reviews plans and makes recommendations for construction projects. Plans and directs the work of staff who implement and maintain an airport-wide signage and wayfinding strategy that allows any person to navigate to his or her destination; directs the allocation of resources to achieve timely outcomes and measurable goals within budget. Coordinates all terminal information and wayfinding sign repair/replacement/updates across multiple divisions, including Reprographics and the Sign Shop, for implementation; coordinates and approves signage changes with airport tenants and other airport divisions, both digital and static as well as temporary and permanent. Manages, updates, and coordinates all digital signage content for signs providing information and direction throughout the terminals, checkpoints and facility; researches latest trends and recommends solutions for digital and dynamic wayfinding solutions. Represents the Airport Services group as a stakeholder for all projects involving customer interaction with signage and wayfinding, including planning and implementation. Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives; coordinates budget preparation, monitors expenditures and financial reporting for the signage and wayfinding section; implements and closely monitors budget expenditures to provide executive management with an early warning and practical options to potential cost overruns. Prepares reports, memoranda, and correspondence. Adjusts plans and programs to meet emerging or new programs related to signage and wayfinding, while continuing to address major airport priorities. Assists in developing and implementing operational policies to ensure the efficient operation of signage and wayfinding section. As part of the Terminal Systems, Signage and Wayfinding Team, performs other tasks as assigned with that group. Nature of Work May be required to deal with system interruptions/tests and emergencies outside of regular schedule, including weekends, nights and holidays. MINIMUM QUALIFICATIONS Education Possession of a baccalaureate degree from an accredited college or university. Experience Three (3) years of professional experience in a complex transportation related environment designing environmental graphics or leading/implementing projects. License and Certification Possession of a valid California driver’s license. (California driver’s license must be obtained before appointment to position.) SubstitutionEducation Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to the maximum of 2 years). One year of experience will be considered equivalent to thirty (30) semester or forty-five (45) quarter units of college coursework. For more information and to apply, please visit: 0922 Signage and Wayfinding Manager An Equal Opportunity Employer
Web: http://careercenter.aaae.org/jobs/11330826

08/02/18
AIRPORT SECURITY MANAGER
Provides supervision and direction to the staff of the security department. Responsible for the security airport operations as outlined in the Airport Security Program. Conducts security audits, vulnerability assessments, and prepare status reports concerning airport security. Occasionally, assume responsibility for the division in the absence of the director. Job Requirements: Bachelor's degree in aviation management, business management or related field. 5-7 years' security experience which included functioning as a lead or supervising member of a security staff.
Web: http://careercenter.aaae.org/jobs/11330665

08/02/18
AVIATION PLANNER
Corgan is actively recruiting an experienced Terminal Planner to join our growing Aviation Practice in our Dallas, New York, Los Angeles or Phoenix office locations. The firm is currently working on innovative and challenging projects throughout the U.S. and is pursuing new opportunities overseas. Our Aviation Practice offers unique opportunities for both personal and professional growth by offering a wide-range of project responsibilities and team leadership roles. The ideal candidate will be a team-oriented, highly-motivated individual seeking progressively more responsible assignments involving airport terminal planning, facility requirements analysis, conceptual design, and systems integration including baggage handling, passenger boarding bridges, aircraft parking layouts, and other related terminal systems. Job Requirements: Knowledge of current aviation industry regulations pertaining to airport terminal planning are required as well as be familiar with all terminal, landside and airside components. Candidates must have a professional degree in architecture or another aviation-related degree plus 7+ years of experience in the aviation field with recent terminal planning assignments. Candidates should be proficient with AutoCAD, Word, Excel, and other graphics related programs. Experience with design and implementation, Adobe Creative Suite, SketchUp or other 3-D modeling programs is a plus. Must be able to travel.
Web: http://careercenter.aaae.org/jobs/11330441

08/02/18
EMERGENCY MANAGER
Under general supervision, provides strategic oversight for the Airport Emergency Plan, Hurricane Preparedness and Recovery Plan, IROPS, Snow Plan and the Terminal Incident Response Plan. Conduct exercises related to disasters, natural or man-made to include active shooter, tornados, fire, bomb threats and evacuation. Responsible for organizing Part 139 table-top/live exercise drills in conjunction with Airport Operations. The Emergency Manager is responsible for activating the EOC at the instruction of the Executive Director or his designee to ensure disciplines of Planning, Operations, Finance/Admin and Logistics specific to NIMS standards are in place and functioning within the EOC. Job Requirements: Bachelor’s Degree in Emergency Management or Homeland Security preferred. Accredited CEM or AEM designation in good standing or ability to obtain certification as a CEM or AEM within one year of hire date. Minimum of 3 years’ experience in Airport Operations. Must be available to respond 24 hours a day and 7 days a week for emergencies. Serves as a conduit for Emergency Management with SEADOG. Ability to meet and maintain Transportation Security Administration requirements authorizing unescorted access entry to the AOA (Airfield Operations Area), sterile area, or secured area. Possession of a valid GA Driver’s License. Polished and professional appearance. Duties and responsibilities may be added, deleted or changed at any time at the discretion of supervisors, formally or informally, either verbally or in writing.
Web: http://careercenter.aaae.org/jobs/11330207